BIRD / BROOCH / GRAY

We ship within Japan via Yamato Transport, and internationally mainly via DHL Express to selected countries and regions.

Orders are dispatched within 5 business days.

Estimated delivery times:

　Japan: usually within 3–7 days

　International: usually 1–2 weeks (may be delayed depending on customs and local conditions)

　All orders are shipped with tracking.

Available destinations can be selected at checkout. If your country or region is not available, you may be able to purchase our pieces through our stockist Wolf & Badger (a selection of our collection is available there).

 

Depending on your country’s customs regulations, customs duties, VAT (Value Added Tax), or other import fees may be charged when your order arrives.

Our shipments are sent DDU (Delivered Duty Unpaid), meaning that any duties or taxes are the responsibility of the buyer and may be collected by the courier at the time of delivery.

• Customs Duties: A tax applied to imported goods. Rates vary by country.
• VAT / Import Tax: Many countries charge VAT on imported items (commonly 10–25%).
• Handling Fees: Some couriers may add a small processing fee.

These charges are not included in your order total, as they are determined by each country’s border authorities.

If you are unsure about the regulations in your region, please check your local customs website or feel free to contact us.

 

We accept the following payment methods:

• PayPal (recommended for international customers)
• Credit Cards (Visa / MasterCard / AMEX / JCB)

PayPal offers secure protection and is widely trusted for international purchases.

 

Shipping Rates:

Japan
- Shipping fee: ¥800 (tax included)
- Free shipping for orders over ¥10,000

USA
- Shipping fee: $25.00 USD
- Free shipping for orders over $35.00 USD

UK
- Shipping fee: £20.00 GBP
- Free shipping for orders over £35.00 GBP

EU
- Shipping fee: €25.00 EUR
- Free shipping for orders over €35.00 EUR

Australia
- Shipping fee: $40.00 AUD
- Free shipping for orders over $60.00 AUD

Singapore
- Shipping fee: $36.00 SGD
- Free shipping for orders over $200.00 SGD

For other regions, please contact us for more information.

If your order does not meet the above thresholds, additional shipping charges will apply.
Shipping costs vary depending on the delivery location.

Shipping fees are automatically calculated at checkout.

 

• 
  FAQs can be found here

• If you have any questions regarding shipping, customs duties, or payment,
  Please feel free to contact us at info@nanawatanabe.com.