Terms of service
Terms of Service
Last updated: May 2026
This website is operated by NANA WATANABE. Throughout the site, the terms “we”, “us”, and “our” refer to NANA WATANABE.
By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country or region of residence.
You may not use our products or website for any unlawful or unauthorized purpose.
We reserve the right to refuse service to anyone at any time for any reason.
2. Products and Services
Our jewelry pieces are artistic and delicate objects. Slight variations, irregularities, and differences in color, shape, or embroidery are part of the handmade and artistic nature of our work and are not considered defects.
Certain items may be available exclusively online and in limited quantities.
We reserve the right to modify or discontinue products without notice.
3. Pricing and Availability
All prices are subject to change without notice.
We make every effort to display accurate product information and colors, but we cannot guarantee that your device screen will display colors exactly as they appear in person.
We reserve the right to cancel or refuse any order if necessary.
4. Orders and Billing Information
You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store.
If we need to cancel or modify an order, we may contact you using the email address or phone number provided at checkout.
5. Shipping, Customs and Import Duties
Customers are responsible for any customs duties, VAT, import taxes, or handling fees imposed by their country.
Delivery times are estimates and may vary depending on customs clearance or international shipping conditions.
We are not responsible for delays caused by shipping carriers or customs authorities.
6. Returns and Exchanges
Please refer to our separate Return & Exchange Policy for detailed information regarding returns, exchanges, and cancellations.
7. Intellectual Property
All content on this website, including images, text, product designs, logos, graphics, and artwork, is the property of NANA WATANABE and may not be copied, reproduced, or used without prior written permission.
8. Third-Party Services
Our store is hosted by Shopify Inc., which provides the e-commerce platform used to sell our products and services.
We may also use third-party tools or services for payments, analytics, shipping, or marketing.
We are not responsible for third-party websites or services linked from our website.
9. Limitation of Liability
We do not guarantee that the website will always be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, NANA WATANABE shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.
10. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Japan.
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date.
12. Contact
NANA WATANABE
Japan
Email: info@nanawatanabe.com
Questions regarding these Terms of Service may be sent to us at any time.